A Senate HELP Committee investigation led by Sen. Bernie Sanders found that Amazon deliberately manipulated worker injury data and suppressed internal safety research. Amazon workers were nearly twice as likely to be injured compared to other warehouse workers. Internal 'Project Soteria' found a direct connection between speed quotas and injuries, but Amazon refused to implement its recommendations. Amazon's in-house AmCare clinics purposely discouraged workers from seeking outside medical care to avoid OSHA reporting. Workers suffered chronic pain, disabilities, and diminished quality of life.
“Amazon's obsession with speed is injuring us at double the industry rate. They know the quotas cause injuries — their own studies prove it — but they won't slow down. They hide the injury numbers from OSHA.”
From “crazy” to confirmed
The Claim Is Made
This is the moment they called it crazy.
Workers at Amazon warehouses were nearly twice as likely to suffer serious injuries compared to their counterparts at other warehouses. That's not a worker's complaint or a union argument—it's what a U.S. Senate committee found after investigating the company's safety practices.
For years, Amazon publicly maintained that its warehouses were among the safest in the industry. The company pointed to injury statistics that showed improvement and highlighted its safety initiatives. When critics raised concerns about the pace of work and worker strain, Amazon dismissed the claims as misunderstandings of how modern logistics operated. The company positioned itself as a responsible employer managing an inherently demanding business.
But in 2021, a Senate HELP Committee investigation led by Senator Bernie Sanders revealed something different. The committee obtained internal Amazon documents that told a darker story about what the company actually knew.
Amazon had conducted its own research project, called Project Soteria, specifically designed to examine the relationship between productivity quotas and worker injuries. The internal study found a direct connection: the faster workers were required to move, the more injuries occurred. This wasn't speculation. It was Amazon's own analysis of its own operations.
Rather than act on these findings, Amazon suppressed them. The company refused to implement the recommendations from Project Soteria. Instead, it continued operating under the same speed quotas that the internal research had linked to harm.
The Senate investigation also uncovered how Amazon manipulated the injury data it reported publicly. The company operated in-house medical clinics called AmCare at many facilities. Workers were encouraged—sometimes pressured—to use these clinics instead of seeking outside medical care. Why? Because injuries treated at AmCare didn't have to be reported to OSHA, the federal workplace safety agency. Injuries handled outside the system don't appear in official statistics.
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This created a numbers game. By channeling injuries through internal clinics, Amazon could maintain lower official injury rates while workers suffered the same physical harm. A worker with a serious repetitive strain injury or back pain might receive minimal treatment at AmCare and be sent back to the same quota-driven job that caused the injury.
The consequences were real. Workers experienced chronic pain, permanent disabilities, and diminished quality of life. Many required ongoing medical care. Some could no longer perform their former jobs. These were not minor aches or temporary discomfort—they were injuries severe enough to alter people's lives.
What makes this case significant isn't just that a large corporation prioritized efficiency over safety. That's arguably common in industries with tight margins and competitive pressure. What matters is that Amazon possessed internal evidence of the problem, chose not to address it, and actively obscured the scope of worker injuries from public view.
The Senate investigation transformed this from allegation into documented fact. It showed that the company's public safety narrative didn't match its internal knowledge or its actual practices. For workers considering employment at Amazon warehouses and for consumers wondering about the true cost of next-day delivery, the findings raise uncomfortable questions about corporate accountability and the information we're given about workplace safety.
Beat the odds
This had a 0.2% chance of leaking — someone talked anyway.
Conspirators
~100Network
Secret kept
5.1 years
Time to 95% exposure
500+ years
